Social Media Fails: How To Take Your Online Crisis from the Frying Pan to the Fire
Responding to crises is never easy, whether you’re a person who screwed up or a brand caught up in a scandal. When a crisis spills over onto social media, you can use it to your advantage or inadvertently fuel the … Continue reading
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Tagged apologies, branding, corporate fail, crisis, dangers of bots, deleting facebook comments, digital rhetoric, facebook rhetoric, online reputation, online writing, PR, rhetoric, sincerity, social media fail, social media rhetoric, twitter etiquette, twitter rhetoric
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