Help, My Capstone Paper Won’t Open!

How to Recover Corrupted Files in Word

error message for microsoft word: file corruptedIt’s that time of year when end of the semester projects are in full swing and it’s almost time to turn in that big final paper. This gives rise to a common end-of-the-semester situation at the IT HelpDesk – students needing to fix a Word file that will not open, with Word often displaying an error message that the file is “corrupted”.

Why is my file corrupted? What happened?

There are a number of different reasons why your file was damaged. If Word or your computer suddenly crashes, or there’s a power outage while you are working on a document, it might get damaged. Malware might have come into play. It could also be that the part of your drive where the document is saved has become damaged or unreadable, especially if you yank out your flash drive or external hard drive while your document is still open or while it’s trying to save.

Troubleshooting

  1. In Word, first try to recover a previous version of your file.

  2. If you cannot open your file, or any previous version of it, try opening the document on another computer with Word. All campus computer labs have Word installed on every PC and Mac. If the file will not open on any computer or displays an error message, the document is likely damaged.

  3. Before you start trying to recover your file, make a copy of your file and try to fix the copy. The original might get damaged more over time, or you may destroy the file in your efforts to save it.

  4. The Microsoft support site has articles with several methods for recovering your document in Word for Windows or Word for Mac. Try these techniques to see if it’s possible to recover your document. You might lose your document’s formatting styles, but at least you can recover the text.

2 Ways to Attempt Recovery if your Document Will Not Open

The following screencast shows two options for trying to recover a file that will not open in Word 2010. Remember to try these techniques on a copy of your file. The first option is using “Open and Repair,” and the second one to try is “Recover Text from Any File”.  Again, you may lose your formatting or see some extra Word formatting information, but you can always reformat your text once you recover it.

An Ounce of Prevention

Of course, this situation is only dire if you only have one copy of your document. If you keep backup copies of your documents, you can easily work off one of your backups. Consider the 3-2-1 Method of backup: you should have three copies of your files, two of which you can access locally (like on your hard drive and a USB drive) and a third located outside your home or office (like EdShare).

Want to Get Text Messages Whenever Announcements or Grades Are Posted in Blackboard?

Students can sign up via Rave Alerts to receive text or email messages from their Blackboard classes whenever a new announcement, grade or assignment is posted. It’s simple and faculty don’t need to do anything to enable this feature. By default all text and email alerts from Blackboard are turned off so students must opt in.

Rave Alerts are scheduled for delivery every 10 minutes, so if an instructor posts an announcement at 10:30 that class is cancelled for today, students who have signed up for text alerts should receive that message by 10:40.

How to Sign Up?

  1. Log into Blackboard

  2. Click on the Rave link in the Tools menu

  3. You will be automatically logged into Rave.  If you have previously configured your Rave account with a cell phone number you can go ahead and select the classes and alerts you wish to receive.  If you need to add your cell phone number to Rave see the instructions at Signing Up for Topper Text.  If  you have configured your Rave account you can go ahead and select the classes and areas from which to receive texts or emails.

  4. By default all text and email alerts are turned off.    You can choose Default Settings that will automatically be applied to all Blackboard classes. Remember that every announcement, grade, assignment or calendar entry will automatically generate a text message.  You may not want to get that many text messages for every Blackboard class.

  5. You can also choose to only get text or email from specific classes and specific areas.  Click in the boxes in the column under Announcements, Calendar items, Assignments or Grades to enable text messages.

Course Availability in Blackboard

As a new semester begins I wanted to remind students and faculty about the availability of Blackboard classes.  All classes from the official course catalog  are automatically loaded into Blackboard with a status of unavailable. Those courses are immediately available to faculty; however, students will not see those courses in Blackboard until faculty make their courses available.

Steps for faculty to use to make a course available to students:

  1. Go to the Control Panel for the Class
  2. Click on Customization
  3. Click on Properties
  4. Select Yes in the Set Availability section
  5. Click on Submit

You will receive an onscreen receipt confirmation. Now your course is accessible to your students.

Note that classes in Blackboard will automatically be made unavailable to students on the 12th class day of the next semester.