Although Canvas officially works on all of the latest releases of Chrome, Safari, Firefox and IE, there are a couple of instances in which Safari or Firefox may not be the best choice. Which browsers does Canvas support? in the Canvas Community is regularly updated with the latest browsers supported. We recommend having the latest version of at least two browsers installed on your computer. For Canvas, Chrome should be one of those browsers.
Below are two known issues with Safari and Firefox.
Safari Issue with Student Turnitin Submissions
If students attempting to submit a Turnitin assignment are prompted to enter their login and password, they should switch browsers from Safari to Chrome or Firefox. Turnitin requires the use of browser cookies and some versions of Safari may not be set up correctly. If students want to continue using Safari, they should
1. Click on the “Safari” menu and select “Preferences.”
2. Click on the “Privacy” tab.
3. Set “Block Cookies and other website data” to “Never”
Note: You may need to close and then re-open your browser window, clear your browser cache, and/or log out and back into Canvas for these settings to take affect. After you are finished using Turnitin, you may revert your privacy settings.
Firefox Issue with Online Grading Using Speedgrader and Crocodoc
If an instructor is using the online commenting tools with Canvas’ Speedgrader (Crocodoc), there is a known issue that Firefox may not save the last comment. Since comments are automatically saved, you may not notice that the last comment entered is not saved when you navigate to the next student’s assignment submission. We recommend using Chrome when grading online.
The main reason why it is a good idea to have more than one web browser installed on a computer is that it provides a back-up or alternate way to connect to the Internet when a favorite web browser suddenly stops working or denies access to a particular website. Technology is not perfect, as much as we expect it to be. Programs, software, and websites change, get updated and, sometimes, break for unknown reasons.
If you’re still not convinced your browser might be displaying certain webpages differently or not as effectively than another browser, then consider these situations:
Having multiple web browsers installed on the computer provides you with different interfaces to connect to the Internet. The page loading speed of Google Chrome might be more attractive than using a web browser such as Mozilla Firefox that provides the user with a wide variety of tools and gadgets, or vice-versa.
Try out a variety of web browsers to see what they do and how they display the Internet content on your computer. You may discover that you like one of the newer ones more than your current browser. A list of popular and acceptable web browsers for the Mac, Windows and Linux operating systems is provided at the end of this article.
2. Compatibility and Security
Some websites might not open properly after awhile with the default web browser. Try another web browser to access the website.
Web browsers wear out, become corrupt, out dated and break, just like other computer programs. Upgrading the web browser version or completely re-installing the browser program usually corrects the glitch. But, this isn’t effective when time is not on your side. Using a backup web browser to access information on the Internet will save time and headaches until the problem can be fixed.
Here is a list of some of the more popular and SEU compatible web browsers:
Mac and Linux computers: